Skip to the main content.
The underlying foundation
IDEX apps for energy companies
IDEX apps for service companies
Energy Companies
Service Companies
Support for all software
Learn more about Stimline
Want to join us?
Have questions?

Support

Helping you make the most of the IDEX Apps

Operate | Service | IDEX Collaborative Platform | Stimline

Need help?

Whether you are in the middle of a critical operation or just want to share some ideas for new features, we recognise that it is very important to be able to talk directly to someone who can help. 

Our typical response times for software queries are within a working day, but of course, for critical operations, we often have a service level agreement that will guarantee immediate access to knowledgeable support experts 24/7/365

Matt Gougler

Matt Gougler

Software Support Manager

Create a support ticket

Fill out the form to create a ticket and we will get back to you.

The response time will be in accordance with your service level agreement.

Need to get in touch?

We are ready to answer your questions.

Contact us

Want more information about IDEX?

You can learn more about how you can improve your well intervention planning with our checklists.

Free Checklist

Traditional vs. digital well intervention planning

Learn more about how digital technology can be used to improve planning and execution of well intervention jobs using a digital end-to-end collaboration platform. 

Download paper
Free checklist | Well intervention planning | Stimline
Free Checklist

Improve your well intervention planning?

Read about how digitalisation of the planning process can reduce time and errors from use of unapproved data. 

Download paper

Free checklist | Well intervention planning | Stimline

Looking for Stimline Products?

Contact Stimline Products    After Sales Products